Admin | February 15, 2023 Customer Needs Analysis: Identify Opportunities from Unmet Customer Needs Admin | February 2, 2023 Understanding and Addressing Customer’s Pain Points Smriti Misra | November 8, 2021 Customer Journey Analytics for Successful Ecommerce Admin | December 29, 2022 Customer Profiling: Different Types, Advantages, and Steps to Follow Admin | December 7, 2022 Customer Behavior Analysis – Influencing Business Decisions and Outcomes Admin | November 17, 2022 Consumer Insights: Types and Use Cases for Impactful Brand Decisions Admin | November 9, 2022 Consumer Perceptions: Gaining a Competitive Edge with Customer Data Admin | June 8, 2022 Implementing Customer Segmentation Analysis for Better Understanding Your Customers and Your Business Admin | October 26, 2021 Understanding Customer Experience Analytics and How it can Benefit your Brand David McBride | August 23, 2021 Course5 Intelligence Recognized as a ‘Strong Performer’ in The Forrester Wave™: Customer Analytics Service Providers, Q3 2021 Report Admin | June 16, 2021 Personalization vs. Privacy: Is Your Tailored Experience Scaring Customers? Admin | April 16, 2021 Ownership vs Subscription: Which is better for Customer Experience? Anees Merchant | December 16, 2020 The Future of Customer Experience (CX) is Integrated Experience (IX) David McBride | August 11, 2020 Segmentation Excellence Now that Everything Has Changed Mohanbir Sawhney | August 16, 2019 Applications of AI in Marketing and Customer Experience Management Sushant Ajmani | May 14, 2018 FAQs about DCX Zabi Ulla S | July 25, 2017 Blueocean’s Approach to Segmentation Tanvi Goila | January 9, 2017 Digital Customer Segmentation and Personas: Tip of the iceberg Nirupashri Govindarajan | December 22, 2016 What Product Categories will make the Christmas event special for your customers? Swaroop Johnson | March 17, 2016 Quantifying Customer Perceptions From Customer Reviews to Enable Strategic Problem Solving Swaroop Johnson | May 12, 2015 Data Lakes: The new enabler of scalability in cross channel analytics Aayantika Choudhury | October 22, 2012 Social Consumer Segmentation- It’s Power and Impact on Future Strategies LOAD MORE
