Technology
Leadership in the fast-evolving technology industry requires that businesses leverage disruptive innovations in AI, cloud, edge computing, and mobility.
Leadership in the fast-evolving technology industry requires that businesses leverage disruptive innovations in AI, cloud, edge computing, and mobility.
Revenue impact across clients
Savings delivered across analytics and insights initiatives
Increase in direct-to-customer revenue across clients
Lift in marketing campaigns based on lifetime value analytics
Track and improve digital customer experiences, digital channel interactions, and customer journeys. Improve ROI from sales and marketing spends. Leverage digital properties for driving value. Implement and optimize your Customer Data Platform (CDP).
Improve the omnichannel customer experience. Create a benchmark brand with innovative approaches. Build customer loyalty and win new customers through smarter targeting and omnichannel conversion.
Segment and personalize content and experiences. Acquire customers based on modeled profitability, retain them with customer-specific lift analysis, and cross-sell, upsell, and recommend the perfect next best step.
Set up and scale enterprise-class data infrastructures. Deploy AI at scale. Leverage “dark data” such as text, images, and videos with advanced AI technologies.
Keep pace with changing customer and technology needs. Generate insights by leveraging multiple data sources. Track and respond to competition. Democratize insights across the organization.
01
Content Generation for Marketing, Sales, and Website
Craft tailored content that perfectly aligns with your customers’ unique needs and environments using finetuned Large Language Models (LLMs). Ensure your content resonates with the target audience, driving engagement and maximizing outcomes from marketing efforts.
02
Advanced Customer Chat
Help your customers express their problems either through Text or Voice. Break down complex processes and provide answers in a simple and user-friendly way.
Raise the efficiency of Customer Center Operations by equipping agents with a chatbot equipped with an adequate Knowledge Base (FAQ System).
03
Knowledge Repository Search
Maximize the value derived from internal organizational data and external data to address crucial business inquiries. Optimize utilization of available data sources to make informed, data-driven decisions that have a positive impact on the business.
Provide users with concise, relevant content and insights. Additionally, enhances user experience by enabling text-based or voice-based search through an interactive interface called “Avatar.”
04
Customer Insights from User Reviews/Feedback – using TXTSense
Identify and analyze the key reasons for customer satisfaction/dissatisfaction based on user feedback/reviews. Get focused insights by product or product category. Get highly accurate insights based on key topic analysis, subtopics, and sentiment analysis using AI models.
Reduce time taken to analyze data and quickly delve into deeper insights around a key topic using sub-topic extraction.
05
Multi-dimensional Search and Knowledge Extraction – using SuperSearch
Provide enterprise users with comprehensive insights based on the organization’s internal knowledge sources which may be siloed and spread across many repositories within the organization. Get insights from structured and unstructured data sources with contextual search results, with a content summary, key topics, and visual insights.
Redefine the way your enterprise users search and consume content for decision-making with Conversational access to insights.
06
Automated Insights from Business KPI-focused Data Sets – using Discovery
Automate data aggregation and insights for a range of purposes, from Customer Service and Customer Satisfaction improvement to CXO-level decision-making, with the Augmented Analytics platform, Discovery, powered by Generative AI. Reduce time-to-insights for various business functions with improved quality of insights. Scale adoption of analytics and insights with contextualized insights accessible in conversational modes.
Improving Customer Satisfaction through Key Driver Analysis
Insights Automation for Strategic Business Reports and Presentations
Advanced Competitor Tracking on a Centralized AI-driven Platform
Course5 Compete: Price Monitoring & Optimization
Course5 Compete Raising Brand Visibility and Searchability
Data Enrichment and Integrated Business Intelligence for an Ecommerce Team
Enabling Sales Buddy with Customer Intelligence Capabilities
Intelligent Automation for Marketing Campaigns
Global hi-tech and cloud solutions provider doubled ROI from digital campaigns with automated omni-channel reporting system
High-tech cloud solutions provider enhanced campaign effectiveness and ROI tracking with specialized analytics extension team
Data Lakes: Four Things To Consider for Future Scalability
Global PC vendor simplified 80,000+ digital pages through automated tag management solution
Deep Learning for Enterprise Business Applications – Part 1
Competitive Intelligence Gamification for a Global Technology Products Manufacturer
Digital Customer Journey Mapping for a Leading Technology Products Firm
E-Commerce Business Performance Measurement
Marketing Performance Measurement of a Subscription based Software Business
Data as a Strategy: The New Thinking to Drive Innovation
Brand Monitoring and Governance using C5i Compete
How to Design a Sustainably Accurate and Fast Model for Text Classification Tasks
Building a Data-Driven Culture With AI-powered Insights for All
Brand Tracking With Digital Data
Product Reviews and Voice-of-Customer (VoC) Analysis
Centralized Market and Competition Sensing Platform for a Semiconductor Giant
How to use Reinforcement Learning to Valuate Textual Data
Impact of COVID-19 on the Personal Computer (PC) Industry
