Cookie Policy

1. INTRODUCTION

This Cookie Policy explains how Course5 Intelligence (“C5i”, “we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our websites, including https://www.c5i.ai/ and any other sites that link to this Cookie Policy (collectively, the “Sites”).

It should be read together with our Privacy Notice, which describes how we process personal information more broadly, including in connection with our AI and analytics services.

2. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?

Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to website owners.

We also use similar technologies such as pixels, tags, scripts, local storage and software development kits (“SDKs”), which may store or access information on your device in a similar way.

3. WHO IS RESPONSIBLE FOR COOKIES ON OUR SITES?

For visitors from the EU/EEA, UK and Switzerland, the controller responsible for the use of cookies on our Sites is Course5 Intelligence Limited (doing business as C5i).

For visitors from other locations, the relevant Course5 Intelligence group company identified in our Privacy Notice is responsible for the processing of personal information collected via cookies and similar technologies.

4. TYPES OF COOKIES WE USE

We group the cookies and similar technologies we use into the following categories:

a. Strictly necessary cookies These cookies are essential for our Sites to function and cannot be switched off in our systems. They are usually set only in response to actions you take which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Sites will not then work.

b. Performance and functionality cookies These cookies enable enhanced functionality and personalisation, such as remembering your preferences or optimising the performance of our Sites. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

c. Analytics and measurement cookies These cookies help us understand how visitors interact with our Sites, such as which pages are visited most often and how users move around the site. We use this information in aggregate form to improve our Sites and services, to optimise content and to measure the effectiveness of our marketing campaigns. [Where required by law, these cookies are set only with your consent.]

d. Targeting and advertising cookies These cookies may be set through our Sites by us or our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on our Sites or on other sites. They also help us measure the performance of our advertising campaigns. [Where required by law, these cookies are set only with your consent and will not be used if you choose to reject them.]

e. Social media cookies These cookies are set by social media services (such as LinkedIn or X) that we have added to the Sites to enable you to share our content with your networks or to sign in using your social-media account. These services may track your browser across other sites and build a profile of your interests. This may affect the content and messages you see on other websites.

f. Other tracking technologies We may use web beacons, pixels or similar technologies in our emails and on our Sites to, for example, understand whether an email has been opened or a link has been clicked. These technologies are often dependent on cookies; if you disable cookies, these technologies may not function properly.

5. HOW WE USE COOKIES AND FOR WHAT PURPOSES

We use cookies and similar technologies to:

  • Provide and secure our Sites and online services.

  • Remember your preferences and settings (such as language or region).

  • Understand how our Sites are used and to improve user experience and site performance.

  • Measure and improve the effectiveness of our marketing campaigns.

  • Personalise content and advertising where permitted.

  • Enable social-media functionality and content sharing.

Where cookies involve the processing of personal information (alone or in combination with other data), we will process such personal information in accordance with our Privacy Notice and applicable data-protection laws.

6. LEGAL BASES AND REGIONAL PRACTICES

Because we provide AI and analytics solutions to clients globally, we apply different consent models depending on your location and applicable law.

EU/EEA, UK and similar opt-in jurisdictions In these regions, we rely on your consent for the use of cookies and similar technologies that are not strictly necessary for providing the Sites or the services you request (such as analytics, targeting/advertising, social-media and most functionality cookies). Non-essential cookies will not be set until you provide your consent through our cookie banner or preference centre. You can withdraw your consent at any time through the “Cookie settings” link available on our Sites.

Other jurisdictions In other locations, we may rely on consent where required by local law or, where permitted, on our legitimate interests to use cookies that support and improve our Sites and services, provided that such interests are not overridden by your rights and freedoms. You can manage your preferences at any time via the “Cookie settings” link or by adjusting your browser settings, as described below.

In all cases, we will not use non-essential cookies in ways that conflict with applicable local laws.

7. COOKIES USED ON OUR SITES

Cookie Name

Provider

Purpose

Category

Duration

Type

_c5i_sess

C5i

Secure session for logged-in users

Strictly necessary cookies

Session

First-party

cookie_notice_accepted

C5i (WP Cookie Notice)

Stores user's cookie consent choice

Strictly necessary cookies

1 year

First-party

_ga

Google Analytics (GA4)

Distinguish unique users & track sessions

Analytics and measurement cookies

13 months

Third-party

_ga_QGBTVZ52KJ

Google Analytics (GA4)

Store GA4 session state

Analytics and measurement cookies

13 months

Third-party

_gid

Google Analytics

Distinguish users within 24 hrs

Analytics and measurement cookies

24 hours

Third-party

_gat

Google Analytics

Throttle request rate

Analytics and measurement cookies

1 minute

Third-party

_gcl_au

Google Tag Manager

Track ad conversions via GTM

Targeting and advertising cookies

3 months

Third-party

__hstc

HubSpot

Track visitor across sessions

Analytics and measurement cookies

13 months

Third-party

hubspotutk

HubSpot

Identify returning visitors for CRM

Analytics and measurement cookies

13 months

Third-party

__hssc

HubSpot

Session tracking

Analytics and measurement cookies

30 minutes

Third-party

__hssrc

HubSpot

Detect new browser sessions

Analytics and measurement cookies

Session

Third-party

UserMatchHistory

LinkedIn Insight Tag

Sync LinkedIn ID for ad targeting

Targeting and advertising cookies

30 days

Third-party

li_sugr

LinkedIn

Probabilistic matching for ads

Targeting and advertising cookies

90 days

Third-party

bcookie

LinkedIn

Browser identifier for ad tracking

Targeting and advertising cookies

2 years

Third-party

lidc

LinkedIn

Data center routing

Targeting and advertising cookies

24 hours

Third-party

bscookie

LinkedIn

Secure browser ID for ads

Targeting and advertising cookies

2 years

Third-party

_lfa

Leadfeeder

B2B company-level visitor tracking

Analytics and measurement cookies

2 years

Third-party

_GRECAPTCHA

Google reCAPTCHA

Bot/human detection on forms

Strictly necessary cookies

6 months

Third-party

ahrefs_v2

Ahrefs Analytics

Anonymous visitor analytics

Analytics and measurement cookies

1 year

Third-party

__om_* / optimonk_*

OptiMonk

Popup targeting & personalization

Targeting and advertising cookies

Varies

Third-party

a2a_*

AddToAny

Social sharing widget tracking

Social media cookies

Session / 1 year

Third-party

vuid

Vimeo

Track video views and user identity

Performance and functionality cookies

2 years

Third-party

 

8. HOW YOU CAN MANAGE YOUR COOKIE PREFERENCES

8.1 Cookie banner and preference centre When you first visit our Sites, you will see a cookie banner that allows you to:

  • Accept all cookies.

  • Reject all non-essential cookies.

  • Customise your choices by cookie category.

You can change your choices at any time by clicking the “Cookie settings” link or icon displayed in the footer of our Sites. Your updated choices will apply from that point forward.

8.2 Browser settings Most web browsers allow you to control cookies through their settings (e.g. to block cookies, to be notified before a cookie is stored, or to delete cookies). Please note that if you block or delete cookies, some features of our Sites may not function properly.

8.3 Do Not Track and global privacy controls [If applicable] Our Sites recognise certain browser-based signals, such as Global Privacy Control (GPC), as an expression of your choice to limit certain types of tracking for advertising purposes, where required by applicable law.

9. HOW LONG COOKIES ARE STORED

The duration of each cookie is listed in the cookie table above. Session cookies expire when you close your browser, while persistent cookies remain on your device for the period specified (unless deleted earlier via your browser settings or our preference centre).

We may retain records of your cookie-consent preferences for a reasonable period (for example, up to 6–12 months) to demonstrate compliance with our legal obligations and to reduce the need to request your preferences repeatedly.

10. THIRD-PARTY COOKIES AND INTERNATIONAL TRANSFERS

Some cookies on our Sites are set by third parties (such as analytics providers, advertisement networks or social-media platforms). These third parties may process information collected through cookies for their own purposes as separate controllers, in accordance with their own privacy and cookie policies.

Because we operate globally, information collected via cookies may be transferred to and processed in countries outside your country of residence, including India, the United States and other locations where we or our service providers operate. We take appropriate measures to protect such transfers as described in our Privacy Notice, including the use of standard contractual clauses where required.

11. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time, for example to reflect changes to the cookies we use, our services, or applicable laws. We will post any changes on this page and update the “Last updated” date below.

[Where required by law, we will also notify you of material changes via a banner or other prominent notice.]

Last updated: [18 JUNE 2026]

12. CONTACT US

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

Email: dataprotectionofficer@c5i.ai

Postal address: Course5 Intelligence – Unit No. 103 & 104, 1st Floor, Building C4-Ladybird, Brigade Tech Gardens SEZ, Brookefield, ITPL Main Rd, Kundalahalli, Bengaluru, Karnataka 560037, India.